What Does Your Customer Need to Do?

This is the path a new customer takes. Every step is a place you can lose them.

  1. They hear about you or search for you
  2. They check where you are today
  3. They look at the menu
  4. They check your hours at that stop
  5. They show up — or book you for an event

Where the Process Usually Breaks

These are common patterns in this kind of business — not a diagnosis of yours.

Your location expires

Today’s stop lives in a story that’s gone tomorrow.

The menu is a photo of a chalkboard

Unreadable on a phone and impossible to search.

Catering enquiries get buried

The highest-value request arrives as a DM at 11pm.

No schedule anywhere

Regulars can’t plan around you, so they stop trying.

What Gray Matter Can Improve

Pieces you can start with, add later, or skip entirely.

Food truck website

A permanent home for a business that moves.

Today’s location and schedule

Where you are now and where you’ll be this week.

Readable menu

Text, not a photo — so phones and search engines can both read it.

Catering enquiry form

Event details captured properly the first time.

Google presence

Findable in the map when someone searches nearby.

Follow-up automation

Catering leads get a reply before they book someone else.

What Your Solution Might Look Like

A general transformation for this kind of business — not a specific client result.

Before
  • Today’s stop posted in an expiring story
  • Menu as a photo of a board
  • Catering enquiries lost in DMs
After
  • A schedule people can check any time
  • A menu that reads on a phone and in search
  • Event enquiries captured with the details you need

Business result: regulars can find you and event bookings stop slipping through.

Related Gray Matter Services

Ready to Be Findable Wherever You Park?

Tell us what you want customers to be able to do. We’ll tell you what it takes and what it costs — before you commit to anything.

Tell Us What You Need